Terms & Conditions

1. Who we are

This website and the coaching services described on it are provided by Panagiotis Petridis, an individual fitness coach trading as The Forge, of Dionisiou Papagiannoupoulou 10, 4156 Limassol, Cyprus. The Forge is a sole trader business, not a company. In these terms, “we” and “us” mean Panagiotis Petridis trading as The Forge, and “you” means the person using the site or receiving coaching.

2. The services

The Forge provides online fitness coaching. Depending on what we agree with you after your consultation, this may include a personalised training programme, nutrition guidance, check-ins, programme adjustments and messaging support. Coaching is delivered remotely. We do not provide in-person supervision of your training.

We are not a medical, physiotherapy, psychological or dietetic service. Nothing we provide is medical advice, diagnosis or treatment. See our Fitness Disclaimer, which forms part of these terms.

3. Applications and acceptance

Submitting the application form is a request to be considered for coaching, not a contract. We review each application and may decline it, for example where coaching would not be appropriate or safe for you, or where we do not have capacity.

If we take your application forward, we arrange a consultation to understand your goals, your training history and your health. After that consultation we give you a written proposal setting out what coaching we recommend and what it costs. A contract is formed only when you accept that proposal in writing.

You must be at least 18 years old to apply.

4. Consultations, quotes and fees

We do not publish fixed prices on this website. Coaching is quoted individually after a consultation, because the scope, length and level of support differ from person to person.

• The consultation carries no obligation on you to proceed.
• Any quote we give you states what is included, what it costs, and how and when payment is made. Those terms apply to your coaching alongside these Terms, and where the two conflict, the quote you accepted takes precedence.
• A quote is valid for 30 days from the date we send it, unless we say otherwise in writing.
• Any figure mentioned on this website or in marketing material is indicative only. It is not an offer and does not bind us.
• Prices may change for future periods, but never for a period you have already paid for. We will tell you in writing before any change takes effect.
• If a payment due under an accepted quote is not made, we may pause coaching until it is resolved.

5. Cancellation and refunds

Either of us may end ongoing coaching by written notice sent by email. The notice period, and what happens to fees already paid, are set out in the quote you accepted. Where the quote does not deal with it, either of us may end coaching on reasonable notice.

Where you are a consumer in the EU, you normally have a 14-day right of withdrawal from a distance contract. Because coaching materials are personalised and delivered immediately, by starting coaching within that period you request immediate performance and accept that the right of withdrawal is lost once the service has been fully performed. Nothing in these terms limits your statutory rights.

We do not offer refunds for results, for periods where you chose not to train, or for change of mind after coaching has begun. If we cancel coaching, we refund any fees covering services not yet delivered.

6. Your responsibilities

• Obtain medical clearance before starting if you have or suspect any health condition, injury, or are pregnant or postpartum.
• Disclose accurately all injuries, conditions, medications and limitations, and tell us promptly if they change.
• Follow the programme as written, and stop immediately and seek medical advice if you experience pain, dizziness, chest discomfort or any warning sign.
• Use appropriate equipment in a safe environment, and work within your ability.
• Communicate honestly at check-ins, because coaching quality depends on the accuracy of what you report.

7. Results

We coach you and provide a structured, evidence-informed programme. We cannot and do not guarantee specific results. Outcomes depend on your adherence, genetics, sleep, stress, medical history, nutrition and many factors outside our control. Any testimonials or examples shown on this site are individual experiences and are not a promise of what you will achieve.

8. Intellectual property

All programmes, plans, videos, documents, text, images and other material we provide are our intellectual property or licensed to us. They are for your personal use only. You may not copy, resell, publish, share or distribute them, or use them to coach or instruct any other person, without our written permission.

9. Accounts and third-party platforms

We do not currently use a third-party coaching app. Coaching is delivered by email and messaging. If we introduce coaching software in future, we will tell you before you start using it, your use of it will also be subject to that provider’s own terms, and you will be responsible for keeping your login details secure.

10. Acceptable conduct

We expect respectful communication. We may suspend or terminate coaching immediately, without refund for the current period, in cases of abusive behaviour, harassment, repeated non-payment, sharing our materials in breach of clause 8, or knowingly withholding material health information.

11. Limitation of liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be excluded by law.

Subject to that, we are not liable for injury, loss or damage arising from your participation in exercise, from your failure to disclose relevant health information, from your not following the programme as written, or from your reliance on general information published on this website. Our total liability in connection with the coaching is limited to the fees you paid us in the 6 months before the claim arose.

12. Website availability

We aim to keep this site available and accurate, but we provide it “as is”. We may change or withdraw content at any time and are not liable for interruptions caused by hosting, network or third-party failures.

13. Privacy

We handle your personal information as described in our Privacy Policy and Cookie Policy.

14. Changes to these terms

We may update these terms. The version published on this page at the time you enter into a contract is the one that applies to that contract. Active clients will be told by email about material changes.

15. Governing law and disputes

These terms are governed by the laws of the Republic of Cyprus, and the courts of Limassol, Republic of Cyprus, have exclusive jurisdiction. If you are a consumer, you keep the protection of the mandatory laws of your country of residence and may use the EU Online Dispute Resolution platform.

16. Contact

Questions about these terms: petrides1997@gmail.com.